Cancellation & Refund Policy

This policy explains how cancellations and refunds work for paid BranchCAD plans, operated by Manaia Data Analytics Limited. It is a placeholder pending legal review.

§1 Free to start

You can use the Free plan without payment. You only pay if you choose a paid plan, and there is no charge to create an account.

§2 Cancelling a paid plan

You can cancel at any time from your account settings. Cancellation stops the next renewal; you keep paid features until the end of the current billing period, after which your account returns to the Free plan.

§3 Refunds

Payments are generally non-refundable except where required by law. If you were charged in error or believe you are entitled to a refund, including under applicable consumer law such as the New Zealand Consumer Guarantees Act, contact us and we will work with you in good faith.

§4 What happens to your data

Downgrading or cancelling does not delete your drawings, but some paid features (such as extended version history or branching) become unavailable. Export options depend on your plan.

§5 Contact

To cancel, request a refund, or ask a question, email support@branchcad.com.